Business Challenge

To develop overall management capability within Finance & Admin, Operations and Sales teams, developing teams and improving business performance. 

JCDecaux is Europe's leading outdoor advertising company, a business that has pioneered 'street furniture' and is collectively pushing the boundaries of advertising potential at airports, roadside and in 'small format'.

Solution

Consistent long-term approach to developing and retaining management.  We have run a number of bespoke management development programmes for different teams, more recently the sales management and leadership team.  

• 360 Feedback
  
• Skills development in performance management
• Role-playing 'difficult performance' discussions
• One to One coaching

Results 

Since the programme started, strong measurable results have been achieved: 

• 100% of people managers say the programme has improved their overall capability to manage
• Knowledge and confidence in handling difficult performance conversations is up 78%
• In terms of actual busines impact, there is specific evidence of significant measurable performance improvement from individuals - including individual and sales team increases (a key business objective from the outset)