We utilise the very latest tools and on-line development solutions to support our training and development programmes, drawing from an extensive battery of specialist solutions. 

Our range of 360^o Feedback Questionnaires are individually designed to reflect and measure behaviours and performance before or after a programme against a specific set of competencies.  These are available as 'off-the-shelf' or fully customised and branded to client requirements through our subsidiary company, Iceberg Assessment and Profiling Tools.

To ensure 360^o Feedback really works it needs to be implemented with the following care, consideration and consistency.  It must be:

• A strategic decision - with a transparent link to the organisational mission, values and goals, firmly routed in the need to exceed customer expectations.
• Performance focused - designed to assist individuals in understanding their strengths and weaknesses in relation to the needs of the organisation.
• Supported from the Top - with the key stakeholders positively engaged and actively involved in the process.
• User Friendly - starting with detailed user briefings, followed by a simple and straightforward system and process, with easy access to technical support.
• Employee Owned - employees taking ownership of the process by completing a self-assessment and personally selecting their raters and verbally asking them to take part.
• Actively Administered - to monitor responses, chase against deadlines and produce reports.
• Action Orientated - with a strong focus on putting the learning into a development or action plan, aligned to business goals.
• Regularly repeated - every 8-12 months to emphasise the drive for improvement and measurement and to demonstrate the organisational long-term commitment to the process.

If you would like to know more about our 360 product range, please contact us .